We have the solutions
Automation is the future and we have in-house products to address the need.
Automation is the future and we have in-house products to address the need.
Experience in setting up workflow automation, communication & interaction operations for Helpdesks, BPOs, Customer Care, Citizen &-eGovernance initiatives
We are the only company that can give Communication & Automation on a single platform as a single OEM.
being a completely in-house built call center platform, the team is completely in control of the platform and every member knows the platform in its complete technical detail. Hence any support request gets identified and resolved effectively and fast
a phone call to our support desk is the only thing you need to do when you need us and the resolution will also be provided that support desk only. We don't have any dependencies with regards to our solutions/products on any other 3rd party and hence your service requests get responded to and complied with, without any mailing loops or long drawn multi-party conference calls
we own full responsibility of our platforms / solutions, the buck stops with us. So you don't have to waste time with us in convincing us that you need support. If its an issue with regards to our solutions, we resolve it with full ownership.
from the initial requirement gathering, solution propositioning to the implementation and support, our interactions with your teams will always be with a problem solving approach. We will always come back to you with the most economically & technically viable solution.
we will assist your technical / IT / system admin team to resolve issues with your telecom operators