True business continuity

CrossDial is a calling platform that enables your executives working on the field or #WFH to make or take calls on their mobiles, but all those calls will be originating from the office PRI or GSM gateway.

You can use our mobile app or integrate with your enterprise mobile app with CrossDial platform.

Crosscode technologies unlimited

Customer or internal facing interaction & communication management solutions which helps enterprises to better customer experience for operations like helplines, complaint desks, tele-sales, surveys, citizen services. Know more...

A unique rules based intelligence framework that helps automate various business process flows, thereby helping enterprises to embrace digital transformation & switch to being system drive, within the least possible time frame. Know more...

Design, develop & deploy bespoke applications for web and mobile platforms. Build CTI integration applications connecting disparate telecom and information systems like SAP, Salesforce, Siebel or any custom-built ERP. Know more...

Crosscode enables clients to deliver a differential experience to their customers.


Crosscode Technologies Private Limited is a technology company specializing in customer interaction management and business process automation solutions, using in-house built product lines.

Crosscode prides itself in being one of the few Indian software companies to have built software product lines that address mission critical citizen or customer facing requirements for various organisations, including e-governance initiatives.

We focus on ensuring that our solutions become proven business enablers for our clientsYou can also read some case studies here... 

The story so far...


Founded in Nov, 2012.
Focus – customer interaction & process automation.
Products – CIMS, CrossX – contact center & telecom solutions
Domains – retail, healthcare, banking, automotive.


Govt of Karnataka signs up Crosscode.
Dept. Of AHVS implements Crosscode CIMS for state wide helpline.
Products – CommTRACK, CLM Platform Automotive
Domains added – Utility services, Telecom.


Sign-ups with Mercedes Benz, GTL, TCL. Zeiss.
National helpdesk for Mercedes is on our platform.
GTL puts 33,000 towers on our Incident Tracking System. Provide dialer solutions with TCL to its end clients.


Voter Helpline 1950 for ECI on Crosscode platform.
All districts of Karnataka powered by our CIMS.
Bespoke application development for DRDO project.
CrossDial field connect app adopted by pharma major.

Future is automation & we are ready...

Our roadmap ahead:
Device embedded intelligence merged to automation. 
Converge social media channels for holistic interaction.
e-governance initiatives using modern technologies.
Attain increased geographic presence.

Our achievements

Mission critical solutions delivered for our clients across 200+ installation for helplines, call centers, e-governance, complaint tracking, process automation, remote asset monitoring, mobility solutions.


Registered office:

Crosscode Technologies Private Limited, No 57, 2nd Floor, BMG Complex, K H Road, Bengaluru - 560027, India 


Call: +191.99169.65415

Sales presence:

Chennai - Mr. S Venugopal
Call - +91.98409.62950
Texas - Mr. Shibu Abraham

Development  Center:

No B23/1, Shivram Tower, Chandaka Industrial Estate, Bhubaneswar – 751021.

Any reproduction, copying or reuse of any information or content from this site, without prior written approval of Crosscode Technologies Private Limited is prohibited.
GSTIN - 29AAFCC0491H1ZM; CIN - U72900KA2012PTC066721.
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