2012
Founded in Nov, 2012.
Focus – customer interaction & process automation.
Products – CIMS, CrossX – contact center & telecom solutions
Domains – retail, healthcare, banking, automotive.
CrossDial is a calling platform that enables your executives working on the field or #WFH to make or take calls on their mobiles, but all those calls will be originating from the office PRI or GSM gateway.
You can use our mobile app or integrate with your enterprise mobile app with CrossDial platform.
Customer or internal facing interaction & communication management solutions which helps enterprises to better customer experience for operations like helplines, complaint desks, tele-sales, surveys, citizen services. Know more...
A unique rules based intelligence framework that helps automate various business process flows, thereby helping enterprises to embrace digital transformation & switch to being system drive, within the least possible time frame. Know more...
Design, develop & deploy bespoke applications for web and mobile platforms. Build CTI integration applications connecting disparate telecom and information systems like SAP, Salesforce, Siebel or any custom-built ERP. Know more...
Founded in Nov, 2012.
Focus – customer interaction & process automation.
Products – CIMS, CrossX – contact center & telecom solutions
Domains – retail, healthcare, banking, automotive.
Govt of Karnataka signs up Crosscode.
Dept. Of AHVS implements Crosscode CIMS for state wide helpline.
Products – CommTRACK, CLM Platform Automotive
Domains added – Utility services, Telecom.
Sign-ups with Mercedes Benz, GTL, TCL. Zeiss.
National helpdesk for Mercedes is on our platform.
GTL puts 33,000 towers on our Incident Tracking System. Provide dialer solutions with TCL to its end clients.
Voter Helpline 1950 for ECI on Crosscode platform.
All districts of Karnataka powered by our CIMS.
Bespoke application development for DRDO project.
CrossDial field connect app adopted by pharma major.
Our roadmap ahead:
Device embedded intelligence merged to automation.
Converge social media channels for holistic interaction.
e-governance initiatives using modern technologies.
Attain increased geographic presence.
